Driving transformational change by empowering people – Billy Taylor, Goodyear

In this excerpt from his September 2017 keynote for Fisher’s Center for Operational Excellence, Billy Taylor, Goodyear Tire & Rubber Co.’s director of North America manufacturing, draws on his personal story to offer keys to building a high-performance, self-sustaining culture that’s the foundation for company-wide success. Getting there, Taylor says, means more than just ownership at the top – it requires driving engagement and sustainable results through a bottom-up approach.
The full video of Taylor’s keynote is available for COE members in the Digital Content Archive at go.osu.edu/coemembers.